Shipping & returns
Fast out the door, easy to send back.
We stock what we sell, so orders ship quickly and returns stay simple for both retail customers and wholesale partners.
Fast dispatch
In-stock orders leave our Connecticut facility within 48 hours, most within one business day.
Tracked delivery
Every shipment includes tracking, emailed the moment your label is created.
30-day returns
Unopened items can be returned within 30 days of delivery for a full refund.
Damage covered
Damaged or defective goods are replaced at our cost, no return shipping charges.
Shipping rates
Standard (3–6 business days)$5.95 — free over $49
Expedited (2–3 business days)$12.95
Wholesale / pallet freightQuoted per order
Rates apply to the continental US. For AK, HI, or freight shipments, contact us for a quote.
How returns work
- 1Email sales@sryldzco.com with your order number and reason for return.
- 2We issue an RMA number and return instructions within one business day.
- 3Ship the unopened item back to 101 Upper State St, North Haven, CT 06473 with the RMA on the label.
- 4Refunds are issued to the original payment method within 5 business days of receipt.
Questions? Call 203-889-7866 or visit our FAQ.